Visit your account dashboard to check in on an order at any time.
Visit your account dashboard to check in on an order at any time.
You can track an order at any time by logging into your account and selecting "orders" from the dashboard. If you have questions beyond that, you can contact us via live chat, email or phone.
Made-to-order items take 10-12 weeks from order day to delivery day. Ready-to-ship items take 2-3 weeks.
Email [email protected] with your order number and your request and we’ll take care of it from there. Please note: any changes to your order will add to the delivery lead time.
We're happy to help you with any custom requests. Email [email protected] so we can get a sense of your needs, and provide you with a quote.
All of our furniture ships free to the lower 48 states.
Most of our products are delivered using free scheduled delivery. Our delivery partner will reach out to you to schedule a time window that works. On delivery day, they’ll bring the item to your doorstep.
You can also opt for white glove delivery for an additional $100 at checkout. Same idea as the scheduled delivery above, except our carrier will also bring the item into your room of choice, unpack it, and discard the packaging materials (if you like).
Please note: all deliveries require a signature (except those delivered by UPS).
Measuring the height, width, and depth of doorways, hallways, stairwells and elevators leading into your home can often make or break a smooth delivery. As you're measuring the best pathway into your home, factor in ceiling height, banisters and lighting as well.
Each of our product pages lists dimensions (in inches) for your reference.
For large items (like sofas), we use trusted third-party carrier partners. For smaller items (like slipcovers), we ship with UPS.
Not yet! At the moment we only ship directly to the contiguous United States, but we’ve had customers utilize freight forwarders to receive our products. Feel free to email [email protected] with any specific questions.
Try your new furniture 30 days. Not over the moon? Returns and exchanges are free.
We offer free returns and exchanges within 30 days of receipt for items in original condition. If you’re unsure about your purchase, remember to keep the original packaging—there will be a 10% restocking fee for items returned without it. If you’d like to return or exchange an item, email [email protected].
Yes! Our Limited Lifetime Warranty covers the original retail purchaser on all frames, springs, joints, legs, and hardware for the normal household useful life of the products. This Limited Lifetime Warranty does not apply to fabrics, cushioning, seams, tufting, stains, finishes, or any reclaimed wood materials.
For full details around our Limited Lifetime Warranty, please see our Terms of Service.
Yes, and it works in two parts:
First, if you purchase an item within the 14 days prior to a sale, we'll happily adjust the price of your order to reflect the sale price.
Second, if you purchased an item within 14 days prior to our website relaunch (August 4, 2020) and the price has since dropped, we can also adjust the price of your order to reflect that. Any other questions about price adjustment? Email [email protected] and provide your order number and date of purchase.
A global tour of the finest quality fabrics and woods comes together at the hands of decades of hands-on craftsmanship.
Our materials are sourced globally (French flax, American and Austrian oak, etc.), our products are designed in New York, NY and Boulder, CO, and the final products are crafted with two long-term, state of the art production partners in China—one of which we own ourselves.
We're also planning to set up a production and assembly facility in Los Angeles, CA in 2021 (or as soon as the pandemic makes such an investment safe and responsible).
We‘ve built our supply chain in a way that allows us to bring you the highest quality materials from around the world, and the irreplaceable craftsmanship that comes with decades of hands-on experience. We would never claim to make the cheapest product—that’s not our goal—but we do aim to provide the best quality furniture that your money can buy.
Our entire fabric catalogue is all natural, so from a health and wellness perspective, every one of them is life-friendly. In general, all our fabrics hold up beautifully to daily wear and tear, and are simple to keep clean. We’re dog owners who’ve dealt with our fair share of accidents, and our home sofa still looks as good as the day we got it.
That said, you'll always be the best judge of what kind of fabrics suit your home environment. If your cat loves scratching the furniture, you'll be safer with thicker options like Cotton Canvas or Medium Weight Linen. If your dog jumps onto the sofa after each muddy play session, you'll be glad to have chosen a slightly darker color like Ink Cap or Moon Dust.
Since every home is different, we suggest you order swatches so you can get a feel for the fabrics and colors yourself.
The feel. Feather Down cushions are finished on top and bottom with a layer of 70% luxe feather down (90% feather, 10% down) and 30% poly fiber. Whereas Poly Fill cushions use a purely vegan poly fiber mix. Both cushions have the same high-density foam core which provides stability and longevity.
The Feather Down cushions will offer more of that decadent sink-in feeling, while the Poly Fill will sit a touch more upright and offer a bit more bounce. Also worth noting that while the Feather Down cushions have an excellent recovery, they will need to be fluffed more frequently to restore their loft.
Yes. Our certified production partner uses only non-live-plucked down feathers. The certification is renewed every year after audit and inspection.
Kiln-dried hardwood and plywood reinforcement forms an indestructible frame. Frames are reinforced with corner blocking for increased stability, and finished with high-tenacity webbing and spring suspension systems.
Yes! All of our sectional components feature a zinc alligator clip mechanism on the underside that allows ottomans to detach and reattach.
Life can be messy. Luckily your sofa doesn't have to be.
Real talk: this writer has had a Neva Chaise Sectional in Corn Silk for three and a half years. There have been guest sleepovers, puppy accidents, and numerous slipcover washes. It has survived admirably and looks as good as the day it arrived.
We design every piece with longevity in mind. Beyond the use of natural materials, we believe "sustainability" also means buying a high-quality product and using it forever. And like anything intended for the long term, these products require some care.
They are filled with feathers, so yes a little fluffing now and then goes a long way. They're covered in all-natural fabrics, so yes a dry clean once or twice a year will serve you well. That's not to say they're high maintenance—we find they look even better as they settle in—but it is to remind you that sometimes timelessness requires a bit of upkeep.
Everyday dust and dirt cleaning works best with a vacuum (and an upholstery attachment if you have one). Spills should be dabbed quickly with a soft cloth to prevent stains.
We recommend dry-cleaning for best results, but we—along with many of our customers—have machine washed our fabrics in cold water and let them air dry with great results too. We just can't guarantee perfect machine-washing results across the board, since it's hard to know the nature of the stain, your kind of washer, etc. Also, remember that consistent exposure to direct sunlight can lead to fading.
First, keep in mind that these are not super upright foamy sofas. They will shrug and slouch and show signs of life—that’s the whole idea. To keep your cushions nice and lofty, give them a good fluffing every so often. It will help your sofa look great for longer, and ensure that the cushions wear in more evenly.
Use a feather duster or wipe with a clean, dry cloth to remove everyday dust and dirt. Quickly and gently wipe spills with a soft, damp cloth and then dry to prevent stains. But honestly, coasters are the way to go. Moisture and heat are not friends with natural woods.
What is it about home?
Maybe it’s the way your things are just so. Or maybe it’s the way your things are all over.
Maybe it’s letting down your hair. Or letting out the dog. Or maybe it’s getting back to work.
Maybe it’s a sigh of relief—the peace and quiet. Or maybe it’s a kitchen timer, a blaring TV, and a “why is there blue marker on the sofa?”
At Sixpenny, we know home doubles as an office, a ballfield, and a movie theater. We understand that home sometimes looks more like a zoo than a museum. And we believe that no matter the shape, size, and state of your home, it should be the most comfortable, personal, enriching space in your world.
The way we see it, a successful furniture design always checks two boxes. The first box is “time” and the second box is “time”. Stay with us.
Think about all the time you spend with your furniture. Aside from your bed, your devices, and your toothbrush, few things in life get as much use. Now think about how long you keep your furniture. Longer than some past relationships? Longer than your car? Probably.
In order to comfort you day in and day out, and to outlast years of scratching paws, impromptu guests and wine spills, your furniture should be designed to enrich your life—to be sure all that time is well-spent.
We source the most luxurious, all-natural and durable linens and cottons, we overstuff our cushions with ethically-sourced down feathers, and we handcraft every frame from kiln-dried solid hardwood, to ensure that every piece of our furniture is timeless.
Our goal was to create the best quality furniture money can buy.
By designing, sourcing, and manufacturing all our furniture directly, we cut out traditional costs that normally inflate the price you pay by as much as six times. It allows you to get a better product for your money.
We've built our supply chain in a way that allows us to bring you the highest quality materials from around the world, and the irreplaceable craftsmanship that comes with decades of hands-on experience. And because we're a truly vertical company, we don’t have to sacrifice quality to offer you a more reasonable price.
Don't just take it from us.